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Resolved : Windows 11 installation create problem with "Windows Update"
Verfasst: 16 Okt 2024, 13:46
von bourhis
Hi,
after using "Opsi" to install "Windows 11", I have a problem with "Windows Update" which doesn't works !
I must use :
"Select Start > Settings > System > Troubleshoot > Other troubleshooters. Next, under Most frequent, select Windows Update > Run."
and reboot the PC to resolve it !
If I install directly Windows on the same PC, there is no problem.
I tried with Win11 version 22H2, 23H2 and the newest 24H2 (with experimental win11-x64_4.3.0.2-4.opsi).
Any idea ?
Regards.
Re: Windows 11 installation create problem with "Windows Update"
Verfasst: 16 Okt 2024, 15:26
von m.radtke
Hi
did you install config-win10 or config-win11 ?
Ist the service "delivery optimization" running?
Regards
Mathias
Re: Windows 11 installation create problem with "Windows Update"
Verfasst: 16 Okt 2024, 15:37
von bourhis
I install "config-win10" ; where can I find "config-win11" ?
Re: Windows 11 installation create problem with "Windows Update"
Verfasst: 16 Okt 2024, 19:58
von m.radtke
Installing config-win10 with the update properties set incorrect triggers the change in delivery optimization and therefore leads to your problem
How is the product configured?
Regards
Mathias
Re: Windows 11 installation create problem with "Windows Update"
Verfasst: 21 Okt 2024, 13:55
von bourhis
Hi,
I install the product "config-win10" with all his default properties.
What I have to change ?
Regards
Re: Windows 11 installation create problem with "Windows Update"
Verfasst: 22 Okt 2024, 09:46
von m.radtke
Please check if the service "wuauserv" is running when the machine is in the broken state.
If it isn't the service gets deactivated when the property "disable_update_service" is set to true
Regards
Mathias
Re: Windows 11 installation create problem with "Windows Update"
Verfasst: 23 Okt 2024, 09:11
von bourhis
Hi,
"Windows Update service" (wuauserv) is running in both state (broken or not) with "start mode" : "Manuel (Déclencher le démarrage)" (I suppose "Manual (Trigger Start)" in english version of Windows).
I finded a (bad) way to solve my problem : I use "MSI Package Builder" to "capture" what is doing "C:\Program Files\WindowsApps\Microsoft.GetHelp_10.2302.10601.0_x64__8wekyb3d8bbwe\GetHelp.exe" and I made a "localboot" package with the ".msi" created... but I don't know what is really do
Regards.
Re: Windows 11 installation create problem with "Windows Update"
Verfasst: 24 Okt 2024, 08:00
von m.radtke
Hi
best thing to know would be what does the MSI change to make the update work again.
Is there any option to know what things it changes?
Please also check the following registry values
Code: Alles auswählen
"HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DeliveryOptimization" DODownloadMode
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" AUOptions
"HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate" DoNotConnectToWindowsUpdateInternetLocations, DisableWindowsUpdateAccess and DisableDualScan
"HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\WindowsStore\WindowsUpdate" AutoDownload
Regards
Mathias
Re: Windows 11 installation create problem with "Windows Update"
Verfasst: 24 Okt 2024, 14:44
von bourhis
Hi,
The windows "gethelp" app. don't report anything : it only said that it execute a "test" !
The registry values just after Windows 11 24H2 installation (with the "opsi-client") :
Code: Alles auswählen
HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsStore\WindowsUpdate AutoDownload don't exist !
HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update AUOptions don't exist !
HKLM\Software\Policies\Microsoft\Windows\DeliveryOptimization DODownloadMode don't exist !
HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate DoNotConnectToWindowsUpdateInternetLocations don't exist !
HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate DisableWindowsUpdateAccess don't exist !
HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate DisableDualScan don't exist !
After installation of "localboot" "config-win10" :
Code: Alles auswählen
HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsStore\WindowsUpdate AutoDownload 4
HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update AUOptions 4
HKLM\Software\Policies\Microsoft\Windows\DeliveryOptimization DODownloadMode 0
HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate DoNotConnectToWindowsUpdateInternetLocations 0
HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate DisableWindowsUpdateAccess 0
HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate DisableDualScan don't exist !
and after execution of ".msi" (generate by "MSI Package Builder") :
Code: Alles auswählen
HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsStore\WindowsUpdate AutoDownload 4
HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update AUOptions 4
HKLM\Software\Policies\Microsoft\Windows\DeliveryOptimization DODownloadMode 0
HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate DoNotConnectToWindowsUpdateInternetLocations 0
HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate DisableWindowsUpdateAccess 0
HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate DisableDualScan don't exist !
==> there is no change !
Regards
Re: Windows 11 installation create problem with "Windows Update"
Verfasst: 29 Okt 2024, 07:37
von m.radtke
Hi
if there is no change then those suggested registry entries are not the problem.
Is there any possibility to create a diff of the registry entries before and after the MSI?
So you could post the changed registry entries and then we can see which of those changed entries are also changed by config-win10
Regards
Mathias