OPSI CLIENT AGENT WONT INSTALL

[mmorris]

I finally got the samba share to mound to windows 7 but cant get client to install!!

I mount opsi_depot to my desktop and launch service_setup.cmd under opsi-client-agent it does its thing asks me for my login for the server and said its installed but i dont have any folders added unde Program files and under the server configed screen it shows the station was registered but you cant push any applications i just get opsi timeout error: timed out after 15 seconds.

Like i said it dosnt look like it installed the client agent!!!!!

PLEASE HELP!!

[mmorris]

I have not been able to figure this one out!!! I have attached what looks like the install logs from the temp directory and I see some errors but cant figure out how to fix them!! I hope someone can help!

[1] [Feb 10 10:46:39:951] opsi-winst 4.11.3.6 started at >>2/10/2014 10:46:39
[1] [Feb 10 10:46:39:951] startmessage opsi-winst created at CentralForm.FormCreate: 2/10/2014 10:46:39
[1] [Feb 10 10:46:39:951] Loading skin from: c:\tmp\opsi\opsi-winst\winstskin
[1] [Feb 10 10:46:39:951] startmessage StartProgramModes and create log: 2/10/2014 10:46:39
[1] [Feb 10 10:46:39:978]
[1] [Feb 10 10:46:39:978] ============ Version 4.11.3.6 WIN32 script "c:\tmp\opsi\setup.ins"
[1] [Feb 10 10:46:39:978] start: 2014-02-10 10:46:39
[1] [Feb 10 10:46:39:978] on client named "HS122HV"
[1] [Feb 10 10:46:39:979] loggedin user "Administrator"
[1] [Feb 10 10:46:39:979] winst running as "Administrator"
[1] [Feb 10 10:46:39:979] winst running with admin privileges
[1] [Feb 10 10:46:39:979] winst running in standard script mode
[1] [Feb 10 10:46:39:979] executing: "c:\tmp\opsi\opsi-winst\winst32.exe"
[1] [Feb 10 10:46:39:979] system infos:
[1] [Feb 10 10:46:39:986] 78-AC-C0-B4-85-EE - PC hardware address
[1] [Feb 10 10:46:39:986] HS122HV.MAIN.LAN - IP name
[1] [Feb 10 10:46:39:986] 10.1.4.121 - IP address
[1] [Feb 10 10:46:39:987] ENU - System default locale
[1] [Feb 10 10:46:39:987] MS Windowds 6.1 64 Bit
[1] [Feb 10 10:46:39:987]
[1] [Feb 10 10:46:40:296] LogLevel was 6
[1] [Feb 10 10:46:40:296] LogLevel set to 7
[1] [Feb 10 10:46:40:328] LogLevel was 7
[1] [Feb 10 10:46:40:328] LogLevel set to 7
[1] [Feb 10 10:46:40:328] LogLevel was 7
[1] [Feb 10 10:46:40:328] LogLevel set to 7
[3] [Feb 10 10:46:40:350] Error: service not initialized
[3] [Feb 10 10:46:40:350] Error: no connection to service
[1] [Feb 10 10:46:40:352] LogLevel was 7
[1] [Feb 10 10:46:40:352] LogLevel set to 7
[3] [Feb 10 10:46:44:471] Error: retrieveJSONObject --- opsi service problem ----> {"message":"Opsi authentication error: Forbidden: Backend authentication error: Backend authentication error: PAM authentication failed for user 'adminuser': ('Authentication failure', 7)","class":"OpsiAuthenticationError"}
[3] [Feb 10 10:46:46:751] Error: retrieveJSONObject --- opsi service problem ----> {"message":"Opsi authentication error: Forbidden: Backend authentication error: Backend authentication error: PAM authentication failed for user 'adminuser': ('Authentication failure', 7)","class":"OpsiAuthenticationError"}
[4] [Feb 10 10:46:46:751] opsi service version could not retrieved, perhaps no connection
[3] [Feb 10 10:46:46:751] Error: no connection to service
[1] [Feb 10 10:46:46:752] LogLevel was 7
[1] [Feb 10 10:46:46:752] LogLevel set to 7
[1] [Feb 10 10:46:46:755] LogLevel was 7
[1] [Feb 10 10:46:46:755] LogLevel set to 7
[1] [Feb 10 10:47:15:190] LogLevel was 7
[1] [Feb 10 10:47:15:190] LogLevel set to 7
[3] [Feb 10 10:47:15:326] Error: retrieveJSONObject --- opsi service problem ----> {"message":"User not admin","class":"Exception"}
[3] [Feb 10 10:47:15:326] Error: -> {"message":"User not admin","class":"Exception"}
[1] [Feb 10 10:47:16:230] LogLevel was 7
[1] [Feb 10 10:47:16:230] LogLevel set to 7
[1] [Feb 10 10:47:16:241] LogLevel was 7
[1] [Feb 10 10:47:16:241] LogLevel set to 7
[3] [Feb 10 10:47:16:747] Error: retrieveJSONObject --- opsi service problem ----> {"message":"Backend permission denied error: Access to method 'configState_getObjects' denied for user 'pcpatch'","class":"BackendPermissionDeniedError"}
[3] [Feb 10 10:47:16:747] Error:
[1] [Feb 10 10:47:16:992] LogLevel was 7
[1] [Feb 10 10:47:16:992] LogLevel set to 7
[4] [Feb 10 10:47:17:000] Warning: Existing service connection will be reopend. This may cause critical errors. Do not do this, if you are not really shure what you doing.
[3] [Feb 10 10:47:17:583] Error: retrieveJSONObject --- opsi service problem ----> unexpected Result from webservice in retrieveJSONObject, number of lines: 0
[3] [Feb 10 10:47:18:170] Error: retrieveJSONObject --- opsi service problem ----> unexpected Result from webservice in retrieveJSONObject, number of lines: 0
[4] [Feb 10 10:47:18:170] opsi service version could not retrieved, perhaps no connection
[1] [Feb 10 10:47:18:768] ___________________
[1] [Feb 10 10:47:18:768] script finished
[1] [Feb 10 10:47:18:768] 9 errors
[1] [Feb 10 10:47:18:768] 3 warnings
[1] [Feb 10 10:47:18:768]
[1] [Feb 10 10:47:18:768]
[1] [Feb 10 10:47:18:812] ============ opsi-winst Version 4.11.3.6 WIN32 is regularly exiting. Time 2014-02-10 10:47:18 .

[SisterOfMercy]

[4] [Feb 10 10:47:17:000] Warning: Existing service connection will be reopend. This may cause critical errors. Do not do this, if you are not really shure what you doing.

Who translated this??

Anyway, you probably have not installed this client with OPSI, haven't you? Then you should find the way to set the credentials for the pcpatch user!! Look at this part of the manual!!
http://download.uib.de/opsi_stable/doc/ ... firststeps

[mmorris]

I am getting this when trying to install the client agent! I am running the service_setup.cmd from a mapped drive to opsi_depot!!! The error log i attached is from the temp folder on the local machine i get the screen that looks like its installing but then just closes! i have went threw the setup MULTIPLE times!!!! I am getting close to abandoning this and trying OCS inventory

I had to make changes to the smb.conf file so i can map the share on windows 7 but dont know why that would affect this! I am thinking the error that i need to figure out and fix is this!!

Warning: Existing service connection will be reopend. This may cause critical errors. Do not do this, if you are not really shure what you doing.
[3] [Feb 11 09:27:42:761] Error: retrieveJSONObject --- opsi service problem ----> unexpected Result from webservice in retrieveJSONObject, number of lines: 0
[3] [Feb 11 09:27:43:282] Error: retrieveJSONObject --- opsi service problem ----> unexpected Result from webservice in retrieveJSONObject, number of lines: 0
[4] [Feb 11 09:27:43:282] opsi service version could not retrieved, perhaps no connection

thats where it looks like its failing and closing the installer! I have tryed running opsi-setup --cleanup-backend but still no luck!!!!

[ueluekmen]

Hi,

your problem is:

Error: retrieveJSONObject --- opsi service problem ----> {"message":"Opsi authentication error: Forbidden: Backend authentication error: Backend authentication error: PAM authentication failed for user 'adminuser': ('Authentication failure', 7)","class":"OpsiAuthenticationError"}

Can you login in opsi-configed with adminuser?

If not, then have a look in opsi-getting-started:

http://download.uib.de/opsi4.0/doc/html ... and-groups

regards
e. ueluekmen

[mmorris]

Yes I can log into the admin interface and the computer gets added to the console but cant deploy anything and like I said it doesn't look like the client actually installs on the pc.

[mmorris]

I think the username error is caused by the config file dosnt have the password in it for the client to install without prompting. It opens a windows asking for username and password when you install it and if I put it in wrong I get that error each time I enter a wrong password plus the first one. If I enter it correct I only see that one error I am thinking its just for the first time it prompts for the password I think the part that is causing the issue is at the end

Warning: Existing service connection will be reopend. This may cause critical errors. Do not do this, if you are not really shure what you doing.
[3] [Feb 10 10:47:17:583] Error: retrieveJSONObject --- opsi service problem ----> unexpected Result from webservice in retrieveJSONObject, number of lines: 0
[3] [Feb 10 10:47:18:170] Error: retrieveJSONObject --- opsi service problem ----> unexpected Result from webservice in retrieveJSONObject, number of lines: 0
[4] [Feb 10 10:47:18:170] opsi service version could not retrieved, perhaps no connection

If I could figure this error out I think it would fix it but I am out of ideas what to try!!!! I hope someone out there can understand what this error is telling us!!!! The server looks like its running fine I can log into it and the client gets added to the server its just the client never really gets installed on the desktops for the server to communicate with them!

Thanks for everyones time!!

[ueluekmen]

Yes, but when I really understand this right it goes like this:

You run service_setup.cmd
Then you will be asked for the usercredentials.
But then you try to login with pcpatch user.

pcpatch is the user for the shares not for opsi-administration.

[SisterOfMercy]

pcpatch is the user for the shares not for opsi-administration.

Oops, my bad!!!! I have never installed the client agent manually, so I wouldn't know!!!!!

edit: needed more exclamation marks!!!!

[mmorris]

I have used pcpatch and adminuser!! the error I am giving you is when I log on as adminuser when the installer prompts for user Id and password I think pcpatch is the one that says username didn't have permissions in the log so I am using adminuser!!