Database empty

[nirale33]

Hi,

We have a problem on the interface configuration OSPI.
We installed the client on fifty items that were visible on the interface.

For some time, we have nothing on the web interface while the data is still present on the server.
It is as if the database had been emptied.

Is there a known fault that causes this kind of error?

kind regards

[ueluekmen]

Hi,

I don't know what you exactly mean with:

We installed the client on fifty items that were visible on the interface.

But one question: Have you changed the hostname of your opsi-server?

If not. Which task, was the last one before you get this situation? And which version of opsi, do you use?

[nirale33]

Hi,

Thx for your reply.

I don't know what you exactly mean with:

We installed the client on fifty items that were visible on the interface.

I mean we have already inventory somes clients and we had some client in the opsi/configed interface.
Now we have nothing inside.

Before the problem, I create somes software installation packages.

My OPSI version is 4. How I can know the exact version.

[r.roeder]

Hi,

please tell the opsi server version, it can be taken from

/etc/opsi/version

and the opsi-configed version as is shown in the "about" menu item.

Where is it that you miss data? Is the client list empty, or miss you data in any data tab?

Regards,

Rupert

[nirale33]

My OPSI version is 4.0.4.5 and opsi-configed version is 4.0.1.3

The client list is empty but I've all of my custom product package.

Regards

[nirale33]

Nobody can help me?

It was there any way to check the databases containing information of the computeurs where OPSI client is already installed?

I realy need help

Regards

[n.wenselowski]

Hello nirale33,

the easy way to check is to directly query opsi via opsi-admin:

Code: Alles auswählen

opsi-admin -d method host_getObjects

If this does not show anything my next question is: what backend are you using?


With kind regards

Niko

[nirale33]

Thx for your reply.
The command line show me many informations.

So I think my database is yet complete.
The problem is between the database and the opsi configed app.

The opsi configed app is still empty.

I was there a particular service that runs between the two?

Regards

[n.wenselowski]

Hello nirale33,

the configed connects directly to the opsi-server.
You configed version is quite old. Is there any reason for you to stick with that old version?
Otherwise I'd recommend an update of your configed.


With kind regards

Niko

[nirale33]

I've update my Configed to version 4.0.4.1.3 but I've the same trouble.

My client liste still empty.

Any ideas?

Regards